At Premier Choice Telecom, we understand that communication is crucial in the competitive field of business. As a result, we supply all of our clients with a comprehensive range of phone systems and solutions. Irrespective of the scale of your business or your field of industry, we are committed to designing and implementing a phone system which will improve the overall efficiency of your business. We believe that, with the correct communications system, any company can achieve its potential, expand its customer base and consolidate its brand awareness. Currently Premier Choice Telecom provide a broad range of businesses with an extensive variety of phone systems and communications solutions. By choosing Premier Choice Telecom as your phone system provider, your business can benefit from:
- Cost effective phone systems: We offer a series of low cost line services for analogue exchange lines, ISDN lines and private circuits. We also offer PABX (Private Automated Branch Exchange) networks whereby a single access number offers multiple lines to outside callers whilst simultaneously providing a range of external lines to internal callers or staff. No matter which system you choose, we will arrange a flexible and cost effective solution for your business.
- Credible telephone suppliers: Premier Choice Telecom collaborates with several of the world’s most innovative and reliable telephone systems manufacturers. As a result, we can provide your business with an exceptional range of phone systems and products from Siemens, Panasonic, Avaya, Mitel and OAK amongst others.
- Reliable maintenance services: All of our clients can access our 24/7 IT Support Helpline. We currently operate a 4-hour remote access response time for system maintenance and support under our Day Care or Constant Care maintenance packages.
- Efficient call transfer abilities: Our auto-attendant phone systems enable clients to automatically transfer callers to an extension without the intervention of an operator. All of your customers will be greeted by a virtual receptionist and will be provided with a selection of caller divert options from which to choose. These calls can be routed to multiple locations and mobiles to suit your company’s particular administrational requirements.
- Call recording capabilities: At Premier Choice Telecom, we utilise state of the art recording software which will automatically record your business’s calls. From staff training and monitoring customer services standards to order verification and resolving legal disputes, our call recording systems are an efficient and reliable resource for your business.
- Call logging systems: Our clients can choose to implement call logging systems within their phone systems package. By doing so, Premier Choice Telecom will collect and analyse all of your company’s call data in order to provide your company with accurate reports on your telephone network’s performance, cost, capacity and quality of service. We can also equip you with easy to access monthly cost reports or comprehensive management reports of thousands of extensions over multiple sites.